About Izumigo

A resort aiming to return to its roots and be loved by successive generations

“Let's get back to the fundamentals as a service provider!"  Since the establishment of our company in 1970, we have been able to continuously provide service to our customers through our resort over the span of many years thanks to the gift of continued support from our many customers and staff alike. I offer my sincere gratitude.

Since our company was founded, 46 years have passed. We've been able to adapt our services according to the changes in lifestyle, living environment and values brought forth by the ever-changing times. The rapid spread of the internet in recent years perfectly symbolizes these changing times. Under the circumstances, it is possible to become over influenced by the changing times and lose sight of the fundamentals as service providers. This can disconnect us from our customers and we can end up forcing unneeded services upon them. In order for us to provide excitement and be appreciated by our customers, we must collectively go back to the basics as service providers and apply that to our daily operations to provide the best service we can. We will also be a "Good Company" by taking care of our business partners and employees in addition to our customers. We will continue to meticulously implement each of the "Seven Basic Policies" that was determined with the goal of becoming the most popular resort destination with customers in the industry.

Some of our very first customers from over 40 years ago are now bringing their grandchildren, making this "a resort that is loved across multiple generations." That is precisely what makes our company special.  We will build our reputation by continuing to provide wonderful services that will bring joy and fulfillment to everyone's lives. I can assure you of that.

January 2021

C'est la vie Resort Izumigo Co., Ltd.

Kenichi Hamaguchi, President & CEO